Shipping policy
Shipping Policy
Order Processing
- All orders processed on the business day that they are received.
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All orders received by 4:30 pm EST are shipped that day if in stock.
- Some items ship directly from our distribution partners for faster delivery.
- Special-order items may require additional processing time.
Shipping Methods
- We use trusted carrier, UPS, and provide flat rate shipping for most orders.
- Expedited shipping is available upon request.
- We offer free shipping over on orders over $200.
- Oversized items are subject to an additional shipping cost.
Shipping Confirmation
You will receive a shipping confirmation email with tracking once your order has shipped.
Shipping Restrictions
- We currently ship within the United States.
- Oversized items may require freight shipping.
Backorders
If an item is backordered, we will notify you of the estimated lead time. You may wait,
replace the item, or request a cancellation.
Lost or Stolen Packages
Once a package is marked as delivered, responsibility transfers to the carrier. We will
assist with carrier investigations but cannot guarantee replacement for stolen packages.
Damaged Shipments
Please inspect your order upon arrival. If damaged, contact us within 7 days with photos
and packaging